Magix Reviews

Magix is just about the crappiest company I ever had the misfortune to be involved with! Ever since they took over Xara Webdesigner, there has been practically no support for this software. In fact, they don't even list is among their other products on their "Technical Support" page. You have to find it, and when you do and click on it, it'll tell you this: "what ever you just did the page is now broken". Unbelievable!

I first subscribed to Magix'd Vegas 365 subscription in 2020 at $22 a month. They then jacked the price to $36 with no explanation. I canceled July 1st and the website crashed. Not only did they charge me, but they're telling me that I'm locked into a contract I never signed until 2023. I am filing complaints with the FBI, FTC and the BBB right now.

I think their master plan is to make the update system so bad, that the user accidentally gets the new version.

A crying shame the updating is so poor, because, when the program functions, it isn't too bad for the money...

I was initially happy with Magix back in 2019 but when I purchased some sound loops that would not download on any of my devices I reached out to customer service. They told me to do what I was already doing, I explained this to them and they would not give my money back. We went rounds for about 2 weeks finally PayPal gave my money back. I attempted to upgrade my software to the latest years premium software and purchase some loops but Magix blocked my account due to "payment issues". I didn't have payment issues they had working loop issues. I sent Magix an email to attempt to address the issue of my account being blocked for them to ignore me. Also their software keeps crashing or freezing my computer.

Horrible software. Constantly crashes and corrupts audio files. When you buy upgrades, you they don’t even work. They say you have not bought these upgrades even though you have. Zero customer service. AVOID THIS.

I purchased Acid Pro 10 Suite but sadly I simply could not find the '9GB of loops' that was in the description...
A google search was fruitless...it was frustrating they really need to address this issue...I got a refund which made me very happy so 3 stars for the software but 5 for the company.

They faked a website claiming to be Vegas Pro and when I went to download their free trial it redirected to this website and company and their software. Really shady stuff would recommend avoiding

When you are in the middle of creating a track and it crashes........ Then you cant load any of your created tracks.......Then you finally get a track together and try to export it, and what do you know..... IT CRASHES......... What a mistake.....

F****ing spamware
got what i thought was a good bundle with vagas pro and magix music marker but... there's a BIG but...

for some awful reason they think its a good idea to install a big pop-up that shows each time you start your PC..

Magix if you read this, it makes you look unprofessional, tacky and too desperate, this is not how you do marketing!!

Renewed video pro premium every year since Pro16 because it basically does everything I need WHEN IT WORKS but every year it crashes "coincidentally" when an upgrade is available. Worse still it also starts bombarding with pop ups and crashes my windows system. I will not renew again. Can someone please recommend an alternative product?